About Cinnamon Hill
- Farming methods
There is no organic certification process in either Sri Lanka or Vietnam. However, in neither country are pesticides used at all in the farming of cinnamon. In Vietnam the cinnamon is grown as a tree, without any use of fertilisers. In Sri Lanka, where it is grown as a bush, natural and artificial fertilisers are usually used.
Once cut, we dry our cinnamon to a precise moisture level to ensure maximum flavour and freshness.
- Our cinnamon
In our view, the finest true cinnamon comes from Sri Lanka, while the finest cinnamon cassia comes from Vietnam. Our partners source the best cinnamon directly from the farmers at harvest time. The cinnamon is inspected and shipped to England where it is checked again, stick by stick, and packaged for distribution from Lancashire.
Play videoxUsing and caring for your grater
Watch this video to see how to use and clean the wooden grater. Treat your grater with tender loving care. To clean, brush the grater blade with a dry bristle brush and wipe the handle with a moist cloth. DO NOT PUT IN THE DISHWASHER OR SOAK IN HOT WATER. The plastic grater can be hand washed in clean, soapy water but is not recommended for the dishwasher.
The cinnamon consumption in our kitchen went right through the roof!
Nicky, Delicious Days, Munich
All items are packaged for protection and dispatched on the day of your order if possible. Items are sent by Royal Mail to addresses in the UK or by international postal services to addresses in Europe, the USA and the rest of the world. We can deliver anywhere in the world, including to other people if you choose.
Cinnamon boxes alone will always come in a carton containing up to two boxes, so that they fit through your letterbox. Similarly, Starter Sets will be sent out individually and will fit through your letterbox. However Grater packs and other combinations will come in larger cartons.
Postage and packing costs are set out in your shopping basket, once you have specified your order, destination and delivery method.
Standard postage and packing costs are:
UK Europe USA Cinnamon box £4 €4 $6 Starter set £4 €4 $6 Grater pack £8 €10 $12 Any combination £12 €14 $18
Our postage and packing costs are as charged to us and do not include any mark-up. VAT charges apply only to grater purchases for delivery to the UK and Europe. Cinnamon is free of VAT.
Orders placed before midday on a weekday will be dispatched on the same day.
In the UK, cinnamon boxes sent by Standard Post should arrive the day after dispatch; grater packs should arrive within 2-3 working days of dispatch.
In Europe, goods should arrive within 3 working days.
In the US and the rest of the world, goods should arrive within 7 working days.
For express delivery options for orders made outside the UK, please contact us on +44 1254 503574.
- Lost or damaged items and returns
We hope you are satisfied with your purchase but we understand that items occasionally get lost or damaged in the post. If your order has not arrived within 15 days please contact us so that we can send out a new order free of charge, or if you prefer, arrange a full refund.
If you need to return any item because it is damaged, please return it within 15 days of dispatch for a full refund. Please ensure that you provide us with your email address, postal address and the amount paid for the returned goods.
All returned goods should be sent to Cinnamon Hill, Freepost BK566, Blackburn, BB1 3BR, UK.
- Our blog
See life from the top of Cinnamon Hill
Listen to a recent interview with co-founder Rupert Beeley
- Harvest dates
Harvest depends upon the timing of the monsoon rains in different areas. In general, the harvest in Vietnam occurs in the late Spring while in Sri Lanka it occurs twice every 18 months in different cycles across the island.
Sign up below for our Harvest Alert, to be notified of fresh harvests as they arrive.
We buy our cinnamon at harvest and mark the date on each pack. Our cinnamon sticks are individually wrapped in biodegradable cellophane to keep their full flavour. They're at their tastiest within a year of harvest. Stale supermarket cinnamon will splinter on the grater. To guarantee freshness we only sell online.
And seriously? Buy some of this cinnamon.
Shauna, Gluten Free Girl, US
- Using our cinnamon
The two cinnamons taste very different - apple with Saigon cinnamon tastes quite different from apple with Ceylon cinnamon – so you may want to experiment.
Good, fresh cinnamon has a strong taste and you may prefer to use a little less than the recommended amount in a recipe, in particular with Saigon cinnamon.
Use whole sticks of either to enhance the flavour of your casserole or grate the cinnamon over your food as a garnish, as you might with pepper or nutmeg.
We would love to hear your views and recipe ideas and share them on the blog.
- Grater craftsmanship
The best way to capture the sweet aroma and taste of good quality, fresh cinnamon is to grate it into a fine powder and use it immediately. Conventional graters do not work so we have designed a cinnamon grater specially for this purpose. They look beautiful and they really work.
Our wooden graters are made by Graham in Lancashire, England from FSC certified European crown-cut oak making each one unique. The grater blades are made from stainless steel laser-etched in Birmingham, England. Our ceramic pots are hand-made in Staffordshire, England by husband and wife team Karen and Andrew. Our black plastic-moulded graters have been modelled on the original wooden grater and are made in Gloucestershire, England.
- Food safety
Our cinnamon meets demanding international standards of food safety, as well as USA and European food wrapping requirements. The cinnamon sticks are wrapped individually. All our packaging materials are biodegradable. All our grater materials have been verified as food safe.
- Customs duties
Our cinnamon sticks and cinnamon graters are free of any customs duties in the USA (up to an order value of $200) and Europe.
Our cinnamon graters are subject to VAT in the UK and Europe. We cannot vouch for the rest of the world.
At last, a cinnamon grater that really works!
Sophie Bickford, cinnamon lover
- Special thanks to