About Cinnamon Hill

  • Lost or damaged items

    We hope you are satisfied with your purchase, but we understand that items occasionally get lost or damaged in the post. If your order hasn’t arrived within 10 working days of the estimated delivery time indicated in your Order confirmation, please contact us. If any items arrive damaged, please notify us immediately. Returned goods should be sent to Cinnamon Hill Ltd, Freepost RTKX-XCYZ-UZAC, Blackburn, BB1 3BW, UK.

  • Food safety

    Our cinnamon meets demanding international standards of food safety, as well as USA and European food wrapping requirements. The cinnamon sticks are wrapped individually. All our packaging materials are biodegradable. All our grater materials have been verified as food safe.

  • Customs duties

    Our products are free of any customs duties in the USA and Europe.

    Our cinnamon graters and Canelle Spray are subject to VAT in the UK and Europe. However, our cinnamon sticks are exempt.

    We cannot vouch for the rest of the world.

  • Top House - Sri Lanka Top House, Sri Lanka

    The inspiration for Cinnamon Hill - a beautiful hilltop cinnamon plantation near the sea on the southern coast of Sri Lanka. It's here that the essential oil for our mosquito repellent, Canelle Spray, and the ground powder for our pure cinnamon capsules are produced, under the watchful eye of Cinnamon Hill's owners.

    We offer both private and group tours of the plantation, where you can watch expert peelers crafting beautiful quills by hand and discover how cinnamon oil is made in our artisan oil distillery. Both processes are completely natural and self-sustaining.

    So, if you'd like to learn more about cinnamon and are travelling to Sri Lanka, please send us a message through the Contact page. All are welcome!

 

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